Welcome to NEWTRII.

These Terms of Service govern your access to and use of the NEWTRII website, products, and services. By visiting our website, creating an account, placing an order, or otherwise interacting with our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, we recommend that you discontinue use of the website.

NEWTRII is owned and operated by Nutritious AgriFuture India Private Limited, having its registered office at 91 Springboard Business Hub Private Limited, Madhapur LVS Arcade, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081.

Eligibility

By using this website, you confirm that you are legally capable of entering into binding contracts under applicable Indian laws. If you are under the age of 18 years, you may use this website only under the supervision of a parent or legal guardian.

Products and Availability

We strive to ensure that all information on our website, including product descriptions, ingredient information, nutritional details, pricing, and product imagery, is accurate and up to date. However, occasional errors may occur.

Product images displayed on the website are intended for illustrative purposes only. Actual products, packaging, colours, and designs may vary from those displayed online.

All products are subject to availability. We reserve the right to discontinue, modify, replace, or limit the availability of any product without prior notice.

Health and Nutrition Disclaimer

NEWTRII products are intended to be enjoyed as part of a balanced diet and healthy lifestyle.

The information provided on this website, including nutritional information, ingredient details, blog content, educational material, and marketing communications, is intended for general informational purposes only and should not be considered medical, nutritional, or healthcare advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers with specific dietary requirements, allergies, medical conditions, or nutritional concerns should consult a qualified healthcare professional before making dietary decisions.

Pricing and Promotions

All prices displayed on the website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise specified.

From time to time, NEWTRII may offer discounts, promotional campaigns, coupon codes, introductory offers, or limited-time pricing. Such offers may be modified, suspended, or withdrawn without prior notice and may be subject to additional terms and conditions.

In the event of a pricing error, typographical mistake, or system malfunction, NEWTRII reserves the right to cancel or refuse affected orders. Any payment collected for such orders will be refunded in full.

Orders and Acceptance

When you place an order through our website, you are making an offer to purchase products from NEWTRII.

All orders are subject to acceptance, product availability, successful payment verification, and review by our systems. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product unavailability, suspected fraud, incorrect pricing, duplicate orders, or violations of these Terms.

Once an order has been accepted, you will receive an order confirmation communication from us.

Payments

Payments on the website are securely processed through our authorised payment partners, including PhonePe.

We currently accept payments through UPI, debit cards, credit cards, net banking, and other payment methods displayed during checkout. Cash on Delivery (COD) may be available for eligible orders and locations.

NEWTRII does not store or retain your complete payment card information.

User Accounts

Where account creation is available, users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

You agree to provide accurate, current, and complete information while creating an account and placing orders. NEWTRII reserves the right to suspend or terminate accounts found to contain false, misleading, or fraudulent information.

Customer Support & Grievance

For customer support and grievance redressal, you can reach us at customer.care@newtrii.in or contact our support team via phone and WhatsApp at 9915556183. Our customer care team is available from Monday to Saturday, 10 AM to 6 PM to assist you with any queries or concerns. The designated Grievance Officer can also be contacted at customer.care@newtrii.in for resolution of escalated issues.

Intellectual Property

All content available on this website, including but not limited to trademarks, logos, product names, designs, text, graphics, photographs, videos, illustrations, packaging artwork, website layouts, and other materials, are the property of NEWTRII or its licensors and are protected under applicable intellectual property laws.

No part of this website may be copied, reproduced, distributed, modified, published, or otherwise used without prior written permission from NEWTRII.

Prohibited Use

You agree not to use the website for any unlawful or unauthorised purpose.

You may not attempt to interfere with the operation, security, functionality, or integrity of the website. This includes introducing malicious software, attempting unauthorised access, scraping data, creating fraudulent orders, impersonating another person, or engaging in activities that may disrupt the user experience of others.

Limitation of Liability

To the maximum extent permitted by law, NEWTRII, its directors, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the website or products.

Our total liability, if any, shall not exceed the value of the product purchased by the customer giving rise to the claim.

Force Majeure

NEWTRII shall not be held liable for any delay, interruption, or failure to perform obligations due to events beyond our reasonable control. These may include natural disasters, floods, fires, pandemics, labour disputes, government actions, transportation disruptions, power outages, internet failures, or acts of God.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page along with the revised effective date. Continued use of the website following such updates constitutes acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

NEWTRII (Nutritious AgriFuture India Private Limited)

Email: customer.care@newtrii.in

Phone: +91 9915556183

Customer Support Hours:
Monday to Saturday
10:00 AM to 6:00 PM